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Cooling-Off Period Tracker
Tracks the 14-day cancellation period on jobs agreed at a customer's home or online, and flags any job starting early without a request
£29.00
How you’ll receive this product
Available to download as soon as your payment is confirmed
This is delivered digitally. As soon as your payment is confirmed you will get a private link to your files on your order page. Keep the link to that page — it is where your purchase lives.
You receive
- Cooling-Off Period Tracker — cooling-off-period-tracker.zip
- Secure Stripe checkout — we never see your card details
- Your files appear on your order page the moment payment clears
About this product
When you agree a job with a private customer at their home, online or over the phone, they usually have 14 days to change their mind. Start the work inside that time without their request on record, and if they cancel you may not be able to charge for what you did. Forget to give them their cancellation information, and the period can run for up to a year - and for a job agreed at their home, not giving it is a criminal offence.
Add a row for each job. It works out when each cancellation period ends - 14 days, starting the day after the job was agreed - and flags any job booked to start inside it without the customer's early-start request recorded. It flags missing cancellation information, works out the longer period when it was given late, and leaves alone the cases the rules exclude: jobs agreed at your premises, urgent repairs the customer called you out for, and jobs agreed at the home for £42 or less.
This is a record-keeping aid, not legal advice. The rules are the Consumer Contracts Regulations 2013 as they stood in September 2026.
Features
- Works out when each 14-day cancellation period ends
- Flags work booked inside the period with no early-start request
- Flags missing cancellation information, and works out the longer period when it came late
- Knows the exceptions: your premises, urgent repairs, and £42 or less at the home
- Warns you 3 days and 1 day before a flagged job starts
- Starts in test mode - everything comes to you until you say otherwise
- Keeps a record of every message it sends, so nothing goes twice
- The wording lives on a tab in the sheet, so you change it without touching code
- An Example tab in your own sheet shows a filled-in version, with made-up data
- Runs inside your own Google account. Nothing is sent to us or to anyone else
Product questions
A Google account - a free Gmail account works, and so does Google Workspace - and Google Sheets in your web browser. Nothing is installed on your computer.
Open a new Google Sheet, go to Extensions > Apps Script, paste in the script from your download and run install once. It builds the tabs, the settings and the daily schedule for you. The setup guide shows every click.
No. Test mode is on when you install it: every message comes to you first, marked [TEST], with a line saying who it would have gone to. You switch test mode off in the Settings tab when you are happy with it.
Google asks you to approve any script that reads your sheet or sends email from your account. Because the script runs in your own account rather than as a published app, Google shows its standard warning screen. The setup guide explains each button.
No. Everything stays inside your own Google account. The script cannot contact any other website, and we never see your sheet or your emails.
It stops at 50 a day unless you change that in Settings. Google's own limit is about 100 recipients a day on a free Gmail account and 1,500 on Google Workspace.
No. You pay once. It runs on Google's free Apps Script service in your own account, so there is nothing to renew.
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