
Client Records Chaser
Asks clients for the documents you need, chases politely until they arrive, then tells you who is still holding things up
How you’ll receive this product
Available to download as soon as your payment is confirmed
This is delivered digitally. As soon as your payment is confirmed you will get a private link to your files on your order page. Keep the link to that page — it is where your purchase lives.
You receive
- Client Records Chaser — client-records-chaser.zip
- Secure Stripe checkout — we never see your card details
- Your files appear on your order page the moment payment clears
About this product
Half of an accountant's week is waiting for someone else's paperwork. This does the asking and the chasing, so the only clients you have to think about are the ones who ignore four emails.
You add a row for each thing you are waiting for: who, what you need, what it is for, and when you asked. On that date it sends the request. Seven days later, a reminder. Fourteen days, another. Twenty-one days, a firm final chase that says what is at stake. At twenty-eight days it stops chasing the client and emails you instead, with everything you need to pick up the phone.
If a client falls behind, it does not fire three reminders at once - it sends the one that fits where things stand. The moment you put Received in the Status column, it stops for good. It never sends the same chase twice, however many times it runs.
Features
- Sends the first request on the day, then chases at 7, 14 and 21 days - all intervals yours to change
- Hands over to you after 28 days, with who, what and when, so you know exactly what to chase
- Put Received in the Status column and it stops at once
- Tells the client what it is for and when it is needed, in every message
- Can do chasing only, if you would rather make the first request yourself
- Every message is recorded against the client, the deadline and its date, so nothing is sent twice and next quarter's reminders are new ones
- Starts in test mode - everything comes to you until you say otherwise
- Warns you when a deadline lands on a weekend or bank holiday, and names the working day before
- The wording lives on a tab in the sheet, so you change it without touching code
- Runs inside your own Google account. No client data is sent to us or to anyone else
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