AutomationDownload
Quote Follow-Up
Follows up every quote you send at three, seven and fourteen days, then tells you what proportion you win
£19.00
Download
Enquiry Auto-Reply & Logger
Replies to a new enquiry within minutes at any hour, logs it on a sheet, and never replies to the same person twice
£19.00
How you’ll receive this product
Available to download as soon as your payment is confirmed
This is delivered digitally. As soon as your payment is confirmed you will get a private link to your files on your order page. Keep the link to that page — it is where your purchase lives.
You receive
- Enquiry Auto-Reply & Logger — enquiry-auto-reply.zip
- Secure Stripe checkout — we never see your card details
- Your files appear on your order page the moment payment clears
About this product
The business that replies first usually gets the job. That is hard to do when an enquiry arrives at eleven at night or halfway through a Saturday.
This watches one Gmail label - you make a filter so that messages from your website form, or your contact address, land under it - and every fifteen minutes it looks. Anything new gets a short honest acknowledgement saying you have it and will come back properly, and gets written onto a sheet with their name, address, subject and the first part of what they actually said. So even the ones you have not answered yet are somewhere you can see them.
The care is in what it refuses to do. It will not reply to a no-reply address, a mailer-daemon or anything that looks automated, because two robots replying to each other is a real way to get an account suspended. It will not reply to you. It will not reply twice to the same person inside a fortnight. And if it is outside your working hours it still writes the enquiry down, and holds the reply until morning - so nothing is lost and nobody gets an email from you at 3am.
Features
- Checks every fifteen minutes, day and night
- Logs the enquiry even when it decides not to reply, so nothing is ever lost
- Refuses to reply to no-reply addresses, mailer-daemons and automated senders
- One reply per person per fortnight, however many times they write
- Holds replies outside your working hours rather than emailing at 3am
- Reads their name out of the address when the email does not give one
- Starts in test mode - everything comes to you until you say otherwise
- Keeps a log of every message it sends, so you can prove what went out and when
- A daily limit, working hours and a weekdays-only switch, all yours to set
- The wording lives on a tab in the sheet, so you change it without touching code
- Runs inside your own Google account. Nothing is sent to us or to anyone else
Product questions
A Google account - a free Gmail account works, and so does Google Workspace - and Google Sheets in your web browser. Nothing is installed on your computer.
Open a new Google Sheet, go to Extensions > Apps Script, paste in the script from your download and run install once. It builds the tabs, the settings and the daily schedule for you. The setup guide shows every click.
No. Test mode is on when you install it: every message comes to you first, marked [TEST], with a line saying who it would have gone to. You switch test mode off in the Settings tab when you are happy with it.
Google asks you to approve any script that reads your sheet or sends email from your account. Because the script runs in your own account rather than as a published app, Google shows its standard warning screen. The setup guide explains each button.
No. Everything stays inside your own Google account. The script cannot contact any other website, and we never see your sheet or your emails.
It stops at 50 a day unless you change that in Settings. Google's own limit is about 100 recipients a day on a free Gmail account and 1,500 on Google Workspace.
No. You pay once. It runs on Google's free Apps Script service in your own account, so there is nothing to renew.
Reviews
No reviews yet. If you have bought this product, yours could be the first.
You might also like
- AutomationDownload
Appointment Reminders
Emails everyone booked in your Google Calendar the day before, automatically, without you keeping a separate list
£19.00 - AutomationDownload
Review Request Sender
Asks every customer for a review a few days after the job, once, with an unhappy-customer escape hatch built in
£19.00
